How to file a complaint?

A complaint may be filed in the following ways:

a) Submitting personally two (2) copies of the complaint to the HFOB at Building 15, Department of Health, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila; or
b) Sending two (2) copies of the complaint by registered mail to HFOB at Bulding 15, Department of Health, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila; or
c) Sending two (2) copies of the complaint through a private courier addressed at HFOB at Building 15, Department of Health, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila; or
d) Transmitting the complaint by official electronic mail through hfob@doh.gov.ph