Health Human Resources Development Bureau

I. ORGANIZATIONAL BACKGROUND

HHRDB is one of the Bureaus that directly reports to the Secretary of the Department of Health.  It is part of the Administration Technical Cluster under the Functional Management Arrangements for                Kalusugan Pangkalahatan as seen in the DPO 2011-3606 dated August 3, 2011 and DPO 2011-3606-A dated August 3, 2011. It is mandated to develop human resource for health and personnel administration related policies, programs, systems and standards to ensure adequate, competent, committed, effective and globally competitive human resource for health in collaboration with stakeholders, partners and other sectors.

HHRDB began as a Health Education and Personnel Training Project in 1951 with support from the International Cooperation Administration Philippine Council for United States Agency for International Development. It was established to support and expand the existing Division of Health Education and Information which was directly under the Office of the Secretary. It provided training to the different human resources for health in the Rural Health Units as mandated by the Rural Health Acts namely, Republic Health Act Nos. 1082 and 1891. Aside from providing training to personnel of the DOH, it was also responsible for developing and implementing health education and information programs.

The Project underwent several changes through the years. In February 1956, it became the Office of Health Education and Personnel Training by virtue of Republic Act No. 1241 or Health Reorganization Plan. In 1985, it was replaced with Health Education and Manpower Development Service by virtue of Executive Order No. 851. It was further reorganized into Health Manpower Development and Training Service by virtue of EO No. 119 dated January 30, 1987. This organization transferred the functions of Health Education Service to another office and expanded the functions of HMDTS to include health manpower planning, production and management. Through Executive Order 102 in 2000, it became the Health Human Resource Development Bureau.

 

The HHRDB is mandated to:

A. Vision

The pillar institution that builds and nurtures sustainable Human Resources for Health (HRH) towards a healthy nation.

B. Mission

Being at the forefront of HRH management and development, engaged with stakeholders, for a responsive and equitable health workforce.

C. Core Values

We are people and service oriented. We value equity in the provision of our services. We are visionary yet realistic. We value empowerment and participation. We are flexible and willing to take challenges.  We move as a team.  We strongly adhere to the highest professional and ethical standards and above all, we are committed men and women of integrity.

D. Quality Policy

We, the HHRDB as the pillar institution on Human Resources for Health of the Department of Health, are committed to guarantee adequate, competent, committed, effective and globally competitive HRH.

We shall engage with stakeholders to ensure responsive and equitable health workforce by institutionalizing the Human Resource for Health Management and Development Systems in compliance with statutory and regulatory requirements and shall continually improve our Quality Management System to the satisfaction of the citizenry.

This policy shall serve as the overall direction and intention of the organization pertaining to the provision of quality services.  It shall be reviewed for continuing suitability and adequacy.  It shall also serve as a framework for establishing the quality objectives.

The quality policy shall be posted at conspicuous places within the premises.

E. Quality Objectives

The Quality Objectives are established at different levels within the organization by establishing Quality Objectives and Plans.

QMS ORGANIZATIONAL CHART

HHRDB FUNCTIONAL RESPONSIBILITIES

 

UNIT / COMPOSITION

           

RESPONSIBILITIES    

 

ISO 9001:2008 STEERING COMMITTEE – HHRDB

Top Management

(HHRDB Director and his direct-reports: Division Chiefs and Administrative Officer)

 

 

  1. Oversee the development, implementation, maintenance and continual improvement of the QMS.
  2. Direct the formulation/ review of HHRDB vision, mission, values, quality objectives, plans, policies, HRH related programs, system and standards.
  3. Ensure success of any QMS-related project/activities
  4. Set targets and makes sure these are understood.
  5. Provide resources to implement and continually improve the HHRDB QMS related projects/activities.
  6. Monitor progress to detect and correct problems.
  7. Resolve policy, procedures and resource issues.
  8. Communicate to HHRDB employees the importance of meeting requirements of the customer and other statutory and regulatory requirements, as well as, the effectiveness of the QMS.

 

ISO 9001:2008 CORE TEAM- QMR, Deputy QMR and Asst. QMR

(Any member of HHRDB Mgmt. and technical staff)

 

  1. Ensure that the QMS complies with ISO 9001:2008 standards, applicable statutory requirements, rules and regulations.
  2. Ensure that the QMS is implemented, maintained, monitored, evaluated and continually improved.
  3. Ensure conduct of management review of the Bureau.
  4. Consolidate and analyzes the results of the Bureau IQA for management review.
  5. Ensure that the quality policy and quality objectives are properly disseminated, understood & implemented.
  6. Responsible for reporting to, and updating the management on the status of the project.
  7. Ensure the promotion of awareness of customer requirements throughout HHRDB.
  8. Coordinate with external parties on matters relating to ISO and the QMS.
  9. Ensure that all personnel is aware of ISO 9001:2008 standards and the QMS of HHRDB.

 

 

PROCESS OWNERS –

(All members of HHRDB))

 

  1. Establish and document the processes/procedures and defines the associated control checks and documents.
  2. Annually review and modify the process/ procedures, if necessary, to meet standards and improve its performance.
  3. Ensure that all associated documents are updated.
  4. Ensure all corrective and preventive actions are implemented.

 

 

INTERNAL QUALITY AUDIT (IQA) TEAM -

 

  1. Responsible for planning, conducting and reporting results of the IQA.
  2. Ensure that all audit non-conformances are followed up and verified.
  3. Recommend changes and/or areas for review in the QMS as a result of audit.
  4. Ensure compliance to documented/record control procedures

 

 

DOCUMENT CONTROL TEAM

 

  1. Maintain and update hardcopy of the documented QMS.
  2. Ensure that documented procedures for the creation, changes, approval and issuance of controlled documents are implemented and maintained.
  3. Ensure the availability of relevant and current documents at points of use.
  4. Ensure that the master list of controlled documents and records are updated.
  5. Ensure compliance to document/records control procedures.

 

 

WORKPLACE ORGANIZATION

TEAM

 

  1. Establish quality workplace standards using the 5S framework and involve all representatives of HHRDB divisions.
  2. Provide updates/reports on the status of quality workplace standards implementation to the Steering Committee

 

LEARNING AND EDUCATION

TEAM

 

  1. Ensure that all HHRDB officials and staff understand the Bureau and ISO 9001:2008 Standards
  2. Ensure that all personnel are knowledgeable on the documents relevant to their work
  3. Responsible for conducting seminars/workshops needed for the QMS ISO 9001:2008 implementations
  4. Coordinate with external parties QMS capacity building.
  5. Facilitate/Coordinate the conduct of QMS and ISO 9001:2008 - related training/ activities
  6. Identify training needs of HHRDB staff to ensure effective QMS implementation

 

last updated: July 4, 2018